Terms of service
Terms of Service
Overview
This website is operated by Arteflame (“Arteflame,” “we,” “us,” or “our”). We offer this site—and all information, tools, and services available here (collectively, the “Service”)—to you, the user, conditioned upon your acceptance of these Terms of Service (the “Terms”), along with any additional terms, conditions, and policies referenced herein or available by hyperlink.
By accessing our site and/or purchasing from us, you agree to be bound by these Terms. If you do not agree, do not use the site or the Service. If these Terms are deemed an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the store are also subject to these Terms. We may update or replace any part of these Terms by posting changes on this page. Your continued use of the site after changes are posted constitutes acceptance of those changes.
Our store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services to you.
1. Online Store Terms
By using the Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws). You must not transmit any worms, viruses, or any code of a destructive nature. Any breach of these Terms will result in immediate termination of your access to the Service.
2. General Conditions
We reserve the right to refuse service to anyone, for any reason, at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, without our express written permission. Headings in these Terms are for convenience and do not limit their scope.
3. Accuracy, Completeness & Timeliness of Information
We are not responsible if information on this site is inaccurate, incomplete, or not current. The material on this site is provided for general information only and should not be your sole basis for decisions without consulting more complete or timely sources. Any reliance on site material is at your own risk.
This site may contain historical information, which is not current and is provided for reference only. We may modify site contents at any time, but we have no obligation to update information. You agree it is your responsibility to monitor changes.
4. Modifications to the Service & Prices
Prices for our products are subject to change without notice. We may modify or discontinue the Service (or any part or content) at any time without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance.
5. Products or Services
Certain products or services may be available exclusively online and may have limited quantities. Returns or exchanges are permitted only in accordance with our Return Policy.
We strive to display product colors and images accurately, but we cannot guarantee your monitor’s display is accurate.
We reserve the right (but are not obligated) to limit the sales of our products or Services to any person, geographic region, or jurisdiction, and to limit quantities. All product descriptions and pricing are subject to change without notice. We may discontinue any product at any time. Any offer on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained will meet your expectations, or that any errors in the Service will be corrected.
6. Accuracy of Billing & Account Information
We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, household, or order (including orders under the same account, credit card, and/or billing or shipping address). If we change or cancel an order, we may attempt to notify you using the email, billing address, and/or phone number provided at the time of the order. We may limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information, and to promptly update your account (including email and payment details) so we can complete transactions and contact you as needed.
For details, please review our Returns Policy.
7. Optional Tools
We may provide access to third-party tools that we do not monitor, control, or influence. You acknowledge that such tools are provided “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement. We have no liability arising from or relating to your use of optional third-party tools.
Use of optional tools is entirely at your own risk and discretion. Ensure you are familiar with and approve the terms of any third-party provider(s).
We may also offer new services and/or features through the website in the future; such features/services are subject to these Terms.
8. Third-Party Links
Certain content, products, and services available via the Service may include materials from third parties. Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating third-party content and do not warrant or assume liability for third-party materials, websites, products, or services.
We are not liable for any harm or damages related to purchases or use of goods, services, resources, content, or other transactions made in connection with third-party websites. Review third-party policies and practices carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
9. User Comments, Feedback & Submissions
If you send submissions (e.g., contest entries) at our request or unsolicited creative ideas, suggestions, proposals, plans, or other materials (collectively, “comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you provide. We are under no obligation to: (1) maintain comments in confidence; (2) pay compensation; or (3) respond to comments.
We may (but have no obligation to) monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, otherwise objectionable, or violates any party’s intellectual property or these Terms.
You agree your comments will not violate any third-party rights (including copyright, trademark, privacy, personality, or other personal or proprietary rights), will not contain unlawful, abusive, or obscene material, and will not contain viruses or malware that could affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone else, or mislead us or third parties as to the origin of any comments. You are solely responsible for your comments and their accuracy. We assume no liability for comments posted by you or any third party.
10. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
11. Errors, Inaccuracies & Omissions
From time to time, information on our site or in the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted an order).
Except as required by law, we undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information. No specified update or refresh date should be taken to indicate that all information has been modified or updated.
12. Prohibited Uses
In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:
(a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon our intellectual property rights or the rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code; (h) to collect or track personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent security features of the Service or related websites. We may terminate your use of the Service for violating any prohibited use.
13. Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free, or that results obtained from the Service will be accurate or reliable. We may remove the Service for indefinite periods or cancel the Service at any time, without notice.
You expressly agree that your use of the Service is at your sole risk. Except as expressly stated by us, the Service and all products and services delivered through the Service are provided “as is” and “as available” without warranties or conditions of any kind, express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no event shall Arteflame or our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind— including lost profits, revenue, savings, data, replacement costs, or similar damages—whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products procured through the Service, or for any other claim related in any way to your use of the Service or any product, including errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content or product posted, transmitted, or otherwise made available via the Service, even if advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages; in such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
14. Indemnification
You agree to indemnify, defend, and hold harmless Arteflame and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or third-party rights.
15. Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall be enforced to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed. Such determination shall not affect the validity and enforceability of any remaining provisions.
16. Termination
Obligations and liabilities incurred prior to the termination date shall survive termination for all purposes.
These Terms are effective unless and until terminated by you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use the Service or by ceasing to use the site. If, in our sole judgment, you fail—or we suspect you have failed—to comply with any term or provision, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; we may also deny you access to the Service (or any part thereof).
17. Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of such right or provision.
These Terms, together with any policies or operating rules posted by us on this site or in respect to the Service, constitute the entire agreement and understanding between you and us and supersede any prior or contemporaneous agreements, communications, and proposals (oral or written), including prior versions of the Terms. Any ambiguities in interpretation shall not be construed against the drafting party.
18. Governing Law; Venue
These Terms and any separate agreements whereby we provide Services, and any disputes arising therefrom, are governed by and construed in accordance with the laws of the State of Ohio, USA. By visiting our site and/or purchasing from us, you agree to submit any dispute related to our Services or your purchase to the state or federal courts in Hamilton County, Ohio, and you consent to the jurisdiction and venue of those courts. You further agree that the contract for Services or any purchase was entered into in Hamilton County, Ohio.
19. Changes to Terms
You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates here. It is your responsibility to check this page periodically. Your continued use of the site or the Service following any posted changes constitutes acceptance of those changes.
20. Contact Information
Questions about these Terms should be sent to info@arteflame.com.