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All Arteflame grills come with a 3 years warranty for full peace of mind.

If you need to return an item, no worries! You've got a generous 14 days from the purchase date. Just make sure your item is new, unused, unassembled, and still in its original packaging to snag a refund.

Sorry, but we can't take back anything that's been used. If your return is a bit worn or missing parts, we'll still do our best with a partial refund. Heads up, though – there's a 20% refinishing fee for certain returned items.

Remember to get a Return Merchandise Authorization (RMA) number for all returns/exchanges, and mark it clearly on the box. Thanks a bunch!

For the complete return policy, click here.

All orders will process within 3 business days. This does not mean the order is guaranteed to ship but we make every effort to ship within 3 business day after processing.

For the complete shipping policy Click Here

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