- Reviews
- Questions
I spent roughly $270.00 for this kit and it came in bent on every piece of the metal frame. I could have bought a stand alone kit from amazon for a fraction of the price and had the same results. I will not recommend this product. I have recommended your grills to everyone but will have them stay clear of this kit.
Hello Nate, we obviously do not send out bent rotisseries but things do happen in shipping that we have -0- control over. Typically, customers contact us to report any shipping damage, we file a claim with UPS and send out a replacement right away. I'm happy to hear though that you found an easy fix and the rotisserie is working well for you.
I spent roughly $270.00 for this kit and it came in bent on every piece of the metal frame. I could have bought a stand alone kit from amazon for a fraction of the price and had the same results. I will not recommend this product. I have recommended your grills to everyone but will have them stay clear of this kit.
Hello Nate, we obviously do not send out bent rotisseries but things do happen in shipping that we have -0- control over. Typically, customers contact us to report any shipping damage, we file a claim with UPS and send out a replacement right away. I'm happy to hear though that you found an easy fix and the rotisserie is working well for you.